Please read the following policies and let us know if you have any questions.
Appointments: If you need to make an appointment or cancel/reschedule an appointment, please call our office or message me via your Patient Fusion portal as soon as possible, as there may be a wait before your doctor has an opening. Except in the event of serious illness or an emergency, you will be charged $150 for appointments you miss or change less than 24 business hours in advance. Anticipate that we will want to see you periodically, as this is necessary for us to provide you the best possible treatment.
The default appointment is online at doxy.me/emilydeansMD or you can expect a phone call at the time of your appointment. I am opening up my home office as of May 15, 2023, where I can be seen in person, but this must be arranged ahead of time. I will call you personally a few days ahead of the appointment if it is in person to give instructions for how to get to my office and where to park. The outside separate entrance to the new office is still under construction which is why I'm limiting in person visits to those who must for DEA regulations and those who need one.
Contact info: Please call 781-269-2415 to schedule or change an appointment, or to discuss matters regarding your medication that cannot wait until your next visit. Additionally you can message me on your Patient Fusion portal. Expect normal inquiries to be acted on or answered on weekdays. For very urgent matters after regular business hours or on weekends, you should receive a return call as soon as possible. Always be sure to leave your phone number even if you think I have it. For prescription refill requests, please include your date of birth.
Emergencies: If you are feeling imminently unsafe or medically ill, please contact or go to your nearest emergency room. You can have the emergency room physician contact me.
Prescriptions: At the time of your appointment, we will provide you sufficient medication and refills to last until the time we have recommended you return for follow up. Please try to plan ahead and schedule an appointment to return to see your doctor before you run out of your medication. If you call with a request to renew your prescription after not showing for a scheduled appointment or canceling an appointment without 24 hours notice, there may be a fee for calling a prescription into your pharmacy. In some cases, we may request we see you before refilling a prescription. Certain prescriptions like stimulants cannot be prescribed with a refill so you must call me between appointments for a refill. Unfortunately there is a nationwide shortage of stimulants right now (late 2022-early 2023) but I'll work with you as best I can given the random and limited availability. It's very frustrating!
Confidentiality: All information discussed within sessions is confidential and will not be revealed to anyone without your permission, except where disclosure is required by law (such as when there is reasonable suspicion of child or elder abuse, or concern that you might be of imminent danger to yourself or others). Medical records can be subpoenaed during certain legal proceedings. Also, insurers often request clinical information before they will process a claim. Recently, the federal government has ordered that doctors' offices make a report if we discover evidence of identity theft. We do maintain a confidential medical record of your treatment on our office computers. The records are backed up offsite with security protocols similar to those used for financial/banking records.
If at any time during your treatment you change your name, address, phone number at home or work, please inform me immediately.
This HIPAA notice (version 7/2022) describes how medical information about you may be used, disclosed and safeguarded, and how you can get access to this information. Please review it carefully and let us know if you have any questions. It has been updated in accordance with new technology laws according to the HIPAA Omnibus regulations of 2013.
Who is Subject to This Notice: Emily Deans Brideau, MD to which the notice applies, as well as any Business Associates who receive protected health care information, for example our our Electronic Medical Records company, Practice Fusion.
Our Responsibility: The confidentiality of your personal health information is very important to us. Your health information includes records that we create and obtain when we provide you care, such as a record of your symptoms, examination and test results, diagnoses, treatments and referrals for further care. It also includes bills or other payment information that we maintain related to your care.
This Notice describes how we handle your health information and your rights regarding this information. Generally speaking, we are required to: maintain the privacy of your health information as required by law; provide you with this Notice of our duties and privacy practices regarding the health information about you that we collect and maintain; follow the terms of our Notice currently in effect.
After reviewing this Notice, if you need further information or want to contact us for any reason regarding the handling of your health information, please direct any communications to the following contact person:
Emily Deans Brideau MD 781-269-2415
Uses and Disclosures of Information
Under federal and MA law, we are permitted to use and disclose personal health information without authorization for treatment, payment, and health care operations. However, the American Psychiatric Association’s Principles of Medical Ethics or state law may require us to obtain your express consent before we make certain disclosures of your personal health information. Participants in this organized health care arrangement also share health information with each other, as necessary to carry out treatment, payment, or health care operations relating to the organized health care arrangement.
Example of using or disclosing health information for treatment:
- A nurse takes your pulse and blood pressure, records it in the medical record, and informs your doctor of the results.
Example of using or disclosing health information for payment:
- We submit a lab order to a laboratory office, your insurer asks for health information (for example, your diagnosis and what care we provided) in order to pay the laboratory. In such situations, we will disclose only the minimum amount of information necessary for this purpose.
Example of using or disclosing health information for health care operations:
- In the course of providing treatment to patients, we perform certain important functions such as quality assessment, training programs, credentialing, medical review, etc. In performing such functions, we may rely on certain business associates to assist us. We will share with our business associates only the minimum amount of personal health information necessary for them to assist us.
Other Uses and Disclosures
In addition to uses and disclosures related to treatment, payment, and health care operations, we may also use and disclose your personal information without authorization for the following additional purposes:
Abuse, Neglect, or Domestic Violence
- As required or permitted by law, we may disclose health information about you to a state or federal agency to report suspected abuse, neglect, or domestic violence. If such a report is optional, we will use our professional judgment in deciding whether or not to make such a report. If feasible, we will inform you promptly that we have made such a disclosure.
Appointment Reminders and Other Health Services
- We may use or disclose your health information to remind you about appointments or to inform you about treatment alternatives or other health-related benefits and services that may be of interest to you, such as case management or care coordination.
- We may share health information about you with business associates who are performing services on our behalf. For example, we may contract with a company to service and maintain our computer systems, or to do our billing. Our business associates are obligated by federal law to safeguard your health information, and these safeguards are further clarified as of the Omnibus law of 2013. We will share with our business associates only the minimum amount of personal health information necessary for them to assist us.
- To the extent authorized by law, we may disclose information to a person who may have been exposed to a communicable disease or who is otherwise at risk of spreading a disease or condition.
Communications with Family and Friends
We may disclose information about you to persons who are involved in your care or payment for your care, such as family members, relatives, or close personal friends. Any such disclosure will be limited to information directly related to the person’s involvement in your care. If you are available, we will provide you an opportunity to object before disclosing any such information. If you are unavailable because, for example, you are incapacitated or because of some other emergency circumstance, we will use our professional judgment to determine what is in your best interest regarding any such disclosure.
Coroners, Medical Examiners, and Funeral Directors
- We may disclose health information about you to a coroner or medical examiner, for example, to assist in the identification of a decedent or determining cause of death. We may also disclose health information to funeral directors to enable them to carry out their duties.
We may disclose health information about you to government entities or private organizations (such as the Red Cross) to assist in disaster relief efforts.
If you are available, we will provide you an opportunity to object before disclosing any such information. If you are unavailable because, for example, you are incapacitated, we will use our professional judgment to determine what is in your best interest and whether a disclosure may be necessary to ensure an adequate response to the emergency circumstances.
Food and Drug Administration (FDA)
We may disclose health information about you to the FDA, or to an entity regulated by the FDA, in order, for example, to report an adverse event or a defect related to a drug or medical device.
- We may disclose health information about you for oversight activities authorized by law or to an authorized health oversight agency to facilitate auditing, inspection, or investigation related to our provision of health care, or to the health care system.
Judicial or Administrative Proceedings
- We may disclose health information about you in the course of a judicial or administrative proceeding, in accordance with our legal obligations, for example, a court order.
- We may disclose health information about you to a law enforcement official for certain law enforcement purposes. For example, we may report certain types of injuries as required by law, assist law enforcement to locate someone such as a fugitive or material witness, or make a report concerning a crime or suspected criminal conduct.
- If you are an unemancipated minor under Massachusetts law, there may be circumstances in which we disclose health information about you to a parent, guardian, or other person acting in loco parentis, in accordance with our legal and ethical responsibilities.
- We may notify a family member, your personal representative, or other person responsible for your care, of your location, general condition, or death. If you are available, we will provide you an opportunity to object before disclosing any such information. If you are unavailable because, for example, you are incapacitated or because of some other emergency circumstance, we will use our professional judgment to determine what is in your best interest regarding any such disclosure.
Organ and Tissue Donation
- We may disclose health information about you to organ procurement organizations or similar entities to facilitate organ, eye, or tissue donation and transplantation.
- If you are a parent of an unemancipated minor, and are acting as the minor’s personal representative, we may disclose health information about your child to you under certain circumstances. For example, if we are legally required to obtain your consent as your child’s personal representative in order for your child to receive care from us, we may disclose health information about your child to you. In some circumstances, we may not disclose health information about an unemancipated minor to you. For example, if your child is legally authorized to consent to treatment (without separate consent from you), consents to such treatment, and does not request that you be treated as his or her personal representative, we may not disclose health information about your child to you without your child’s written authorization.
- If you are an adult or emancipated minor, we may disclose health information about you to a personal representative authorized to act on your behalf in making decisions about your health care.
Public Health Activities
- As required or permitted by law, we may disclose health information about you to a public health authority, for example, to report disease, injury, or vital events such as death.
- Consistent with our legal and ethical obligations, we may disclose health information about you based on a good faith determination that such disclosure is necessary to prevent a serious and imminent threat to the public or to identify or apprehend an individual sought by law enforcement.
Required By Law
- We may disclose health information about you as required by federal, state, or other applicable law.
- We may disclose health information about you for research purposes in accordance with our legal obligations. For example, we may disclose health information without a written authorization if an Institutional Review Board (IRB) or authorized privacy board has reviewed the research project and determined that the information is necessary for the research and will be adequately safeguarded.
Specialized Government Functions
- We may disclose health information about you for certain specialized government functions, as authorized by law. Among these functions are the following: military command; determination of veterans benefits; national security and intelligence activities; protection of the President and other officials; and the health, safety, and security of correctional institutions.
- We may disclose health information about you for purposes related to workers’ compensation, as required and authorized by law.
In the course of your care with us, you may receive treatment from a mental health professional (such as a psychiatrist) who keeps separate notes during the course of your therapy sessions about your conversations. These notes, known as “psychotherapy notes”, are kept apart from the rest of your medical record, and do not include basic information such as your medication treatment record, counseling session start and stop times, the types and frequencies of treatment you receive, or your test results. They also do not include any summary of your diagnosis, condition, treatment plan, symptoms, prognosis, or treatment progress.
Psychotherapy notes may be disclosed by a therapist only after you have given written authorization to do so. (Limited exceptions exist, e.g. in order for your therapist to prevent harm to yourself or others, and to report child abuse/neglect). You cannot be required to authorize the release of your psychotherapy notes in order to obtain health-insurance benefits for your treatment, or enroll in a health plan. Psychotherapy notes are also not among the records that you may request to review or copy (see discussion of your rights in section VII below). If you have any questions, feel free to discuss this subject with your therapist.
Your Health Information Rights
Under the law, you have certain rights regarding the health information that we collect and maintain about you. This includes the right to:
- Request that we restrict certain uses and disclosures of your health information; we are not, however, required to agree to a requested restriction.
Request that we communicate with you by alternative means, such as making records available for pick-up, or mailing them to you at an alternative address, such as a P.O. box. We will accommodate reasonable requests for such confidential communications. We do maintain a secure electronic medical record.
Request to review, or to receive a copy of, the health information about you that is maintained in our files and the files of our business associates (if applicable). If we are unable to satisfy your request, we will tell you in writing the reason for the denial and your right, if any, to request a review of the decision.
Request that we amend the health information about you that is maintained in our files and the files of our business associates (if applicable). Your request must explain why you believe our records about you are incorrect, or otherwise require amendment. If we are unable to satisfy your request, we will tell you in writing the reason for the denial and tell you how you may contest the decision, including your right to submit a statement (of reasonable length) disagreeing with the decision. This statement will be added to your records.
Request a list of our disclosures of your health information. This list, known as an “accounting” of disclosures, will not include certain disclosures, such as those made for treatment, payment, or health care operations. We will provide you the accounting free of charge, however if you request more than one accounting in any 12 month period, we may impose a reasonable, cost-based fee for any subsequent request. Your request should indicate the period of time in which you are interested (for example, “from May 1, 2020 to June 15 2021”). We will be unable to provide you an accounting for any disclosures made before 6 years ago.
All possible breaches of your confidential health information must now be reported to you and an internal investigation must be done according to the HIPAA Omnibus law of 2013.
In order to exercise any of your rights described above, you must submit your request in writing to our contact person (see section III above for information). If you have questions about your rights, please speak with our contact person, available via email or by phone during select hours.
To Request Information or File a Complaint
If you believe your privacy rights have been violated, you may file a written complaint by mailing it or delivering it to our contact person (see section III above). You may complain to the Secretary of Health and Human Services (HHS) by writing to Office for Civil Rights, U.S. Department of Health and Human Services, 200 Independence Avenue, S.W., Room 509F, HHH Building, Washington, D.C. 20201; by calling 1-800-368-1019; or by sending an email to OCRprivacy@hhs.gov. We cannot, and will not, make you waive your right to file a complaint with HHS as a condition of receiving care from us, or penalize you for filing a complaint with HHS.
Revisions to this Notice
We reserve the right to amend the terms of this Notice. If this Notice is revised, the amended terms shall apply to all health information that we maintain, including information about you collected or obtained before the effective date of the revised Notice. If the revisions reflect a material change to the use and disclosure of your information, your rights regarding such information, our legal duties, or other privacy practices described in the Notice, we will promptly distribute the revised Notice, post it in the waiting area of our office, and make copies available to our patients and others, and post it on our website.
Effective Date: 7/1/2022